EMAAR / REAL ESTATE / MOBILE APP
Focus Groups
1 on 1 Interview
Product Roadmap
Service Design
User Experience
Product Design
Motion & Microinteraction
Illustrations & Iconography
Focus Groups
1 on 1 Interview
Product Roadmap
Service Design
User Experience
Product Design
Motion & Microinteraction
Illustrations & Iconography
To bring the functionalities of multiple apps into one, a design language was created which worked across all scenarios.
Using voice to raise a service request to align ourselves with the way people communicate.
Combined the functionalities of multiple apps into a one stop shop
Multiple services made fully digital to increase user convenience
A redesigned payment process from the ground up, prioritizing transparency and convenience
We aligned ourselves with the way people communicate and created a completely new way of raising service requests
Emaar’s biggest problem was outstanding payments. Most customers were not given proper communication on pending payments, nor did they have an easy way to pay.
A first of its kind handover process was created to make what was a tedious task involving multiple physical visits into a seamless, digital and enjoyable experience.
With vibrant colours, a tone of voice that is witty and simple yet elegant typeface, Emaar One was the perfect mixture of sass and premium. Keeping with the same tone we created a set of custom illustrations that were informative, engaging but more importantly bought a smile to faces.
