FACILITY MANAGEMENT/ WEB APP
Qualitative Research
Competitor Analysis
Design Thinking
Product Roadmap
Service Design
User Experience
User Interface
Product Design
Iconography
Qualitative Research
Competitor Analysis
Design Thinking
Product Roadmap
Service Design
User Experience
User Interface
Product Design
Iconography
A powerful ecosystem that tracks the health of all ATMs based on their KPIs along with the activities and performance of the workforce to generate insights
Tracking activities scheduled at each ATM in a calendar view and getting details of every task
Strategic use of icons that are intuitive and self-explanatory that go hand- in-hand with the dark theme
Designated separate modules for each parameter to reduce the complexity and ensuring a seamless experience
A dark theme backing the bright, bold, insightful graphs. What else would you need?
We made the user more accountable as he could now nudge any workforce that was underperforming and could track every activity and ATM in a map view. All icons used in the map were designed in an extremely simple and clear way.
Our cards were designed to showcase maximum information without overwhelming the user. Through iconography and subtle visual hints, we were able to provide a thorough assessment of the ATM's health with an option to dig deeper.
A ticket management system that covers insights, ticket reassignment, status, health, severity, SLA, trends and more. Phew. That's a lot.
The tone of voice in every screen is professional and formal. Every design aspect was carefully crafted to maintain consistency in visuals across all the features to keep the user engaged but more importantly provide him with the information he needed.
