IT & Enterprise

Breaking silos & delivering exceptional CX across teams & users

Our IT & Enterprise clients

Why do IT & Enterprise companies
need design?

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Transformation

Reimagining outdated technologies thereby reducing cost & augmenting efficiency & scalability

Break silos

Enhancing cross-functional collaboration, communication, & alignment fostering shared vision

Customer centricity

Solving critical user pain points through tried & tested enterprise design thinking frameworks

Improved CX

Seamless integration of technologies with design best practices resulting in improved CX across all touchpoints

Words from our clients

Impressive designs

By getting an in-depth understanding of the end user’s challenges, NetBramha Studios created impressive designs that were simple and intuitive to use.

Proactive communication

Internal stakeholders were pleased with the increased usage of the self-service kiosks after the new design launched. NetBramha was dedicated to deadlines and communicated proactively to ensure they had everything they needed

Our Impact across IT & Enterprise ecosystem

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30%

Reduction in support queries through world-class UI/UX for Qwikcilver

3X

Faster completion of tasks through customer intelligence & insights solutions for TCS

$5 Mn+

Annual recurring IT savings for Petrofac

70%

Increase in overall productivity for India’s leading POS platform Mswipe

Why choose NetBramha for your
IT & Enterprise organization?

Stakeholder management

We engage & build trust with  stakeholders early on in the redesign journey ensuring a highly collaborative design process through a cross-functional team of designers, developers, project managers, & other specialists.

Bottom-up approach

We modularize the design from bottom up and work in small steps towards the major end goal which is providing a consistent, seamless, & modernised UX, keeping an eye on both the primary & secondary goals of the enterprise redesign.

Technical roadmap

An in-depth understanding of the complex technical aspects & processes of the legacy system, charting a strategic technical roadmap that mitigates the risks associated with an unplanned design change within the enterprise.

Digital Transformation

We reimagine the legacy system within a modern & agile ecosystem  through design thinking & HCD (human centered designs), streamlining process efficiency, boosting business performance & opening new channels of serving users better.

It & Enterprise Case Studies

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TCS

Complete digital transformation of 1.0 focus on customer experience.

ACT

A super app for sales, deployment as well as fault repairs for ACT executives.

Unilever

Gamifying sales & distribution experience to improve revenue & engagement

Frequently Asked
Questions

How can UX design improve IT product adoption and user satisfaction within an enterprise?

A well-designed IT product with intuitive UX can significantly enhance user adoption and satisfaction. By focusing on user needs and providing a seamless experience, UX design can reduce training time, increase productivity, and decrease support costs.

What are the key challenges in designing for enterprise UX, and how can a UX design studio address them?

Enterprise UX challenges often include:

  • Complex workflows: Designing for intricate processes and multiple user roles.
  • Security concerns: Balancing usability with stringent security requirements.
  • Legacy systems: Integrating new designs with existing infrastructure.
  • Diverse user base: Catering to users with varying technical expertise and preferences. A UX design studio can address these challenges through in-depth user research, iterative design, and a deep understanding of enterprise IT environments.

How can UX design contribute to improving IT efficiency and reducing operational costs?

UX design can streamline processes, minimize errors, and optimize workflows, leading to improved efficiency and reduced operational costs. For example, intuitive interfaces can reduce the time spent on training and support, while efficient task flows can minimize manual errors.

How can a UX design studio help an enterprise IT team prioritize UX initiatives and measure their impact?

A UX design studio can assist in:

  • Prioritizing UX initiatives: Identifying the most critical areas for improvement based on user needs and business goals.
  • Measuring impact: Developing key performance indicators (KPIs) to track the success of UX initiatives, such as user satisfaction, adoption rates, and cost savings.