IT & Enterprise
Breaking silos & delivering exceptional CX across teams & users
Our IT & Enterprise clients
Why do IT & Enterprise companies
need design?
Start your project
Transformation
Reimagining outdated technologies thereby reducing cost & augmenting efficiency & scalability
Break silos
Enhancing cross-functional collaboration, communication, & alignment fostering shared vision
Customer centricity
Solving critical user pain points through tried & tested enterprise design thinking frameworks
Improved CX
Seamless integration of technologies with design best practices resulting in improved CX across all touchpoints
Words from our clients
Impressive designs
By getting an in-depth understanding of the end user’s challenges, NetBramha Studios created impressive designs that were simple and intuitive to use.
Proactive communication
Internal stakeholders were pleased with the increased usage of the self-service kiosks after the new design launched. NetBramha was dedicated to deadlines and communicated proactively to ensure they had everything they needed
Our Impact across IT & Enterprise ecosystem
30%
Reduction in support queries through world-class UI/UX for Qwikcilver
3X
Faster completion of tasks through customer intelligence & insights solutions for TCS
$5 Mn+
Annual recurring IT savings for Petrofac
70%
Increase in overall productivity for India’s leading POS platform Mswipe
Why choose NetBramha for your
IT & Enterprise organization?
Stakeholder management
We engage & build trust with stakeholders early on in the redesign journey ensuring a highly collaborative design process through a cross-functional team of designers, developers, project managers, & other specialists.
Bottom-up approach
We modularize the design from bottom up and work in small steps towards the major end goal which is providing a consistent, seamless, & modernised UX, keeping an eye on both the primary & secondary goals of the enterprise redesign.
Technical roadmap
An in-depth understanding of the complex technical aspects & processes of the legacy system, charting a strategic technical roadmap that mitigates the risks associated with an unplanned design change within the enterprise.
Digital Transformation
We reimagine the legacy system within a modern & agile ecosystem through design thinking & HCD (human centered designs), streamlining process efficiency, boosting business performance & opening new channels of serving users better.
Our IT & Enterprise expertise
Gamification
We work on adding design principles and mechanics to non-game contexts, such as IT and enterprise systems, to enhance user engagement, motivation, and overall user experience. The use of gamification in IT and enterprise systems can lead to increased productivity, improved learning outcomes, and enhanced user satisfaction. The key areas here are
- Setting clear objectives & goals
- Providing timely and meaningful feedback to users on their progress towards these objectives
- Keeping it simple, aka not overwhelming users with design elements
Super App design
In the context of IT and enterprise, super apps can provide employees with a seamless and integrated experience across various business functions. Our design of super apps focus on providing a consistent and user-friendly interface that enables users to easily navigate and access the desired features along with
- Streamlined navigation
- Consistent design language
- Personalized solutions for all users
Complex ~ Simple
Complex IT and enterprise processes can often be overwhelming for users, leading to decreased productivity and satisfaction. Our design solutions can play a crucial role in simplifying these processes, making them easier to understand and navigate. Here are three key ways UI/UX design can help turn complex IT and enterprise processes into simpler ones:
- Clear information architecture
- Simplified forms and workflows
- Visual aids and feedback
It & Enterprise Case Studies
TCS
Complete digital transformation of 1.0 focus on customer experience.
ACT
A super app for sales, deployment as well as fault repairs for ACT executives.
Unilever
Gamifying sales & distribution experience to improve revenue & engagement
Upcoming IT &
Enterprise Design Trends
User authenticity
User authenticity in IT and enterprise service design can be ensured by conducting user research, using co-creation and co-design, using human-centered design, using iterative design, and testing designs with real users. By ensuring user authenticity, design can create more authentic and relevant designs that meet the real needs and behaviors of users, leading to higher adoption rates and better user experiences.
Effective storytelling
Effective storytelling in IT and enterprise design can be a powerful tool for communicating complex ideas and data in a way that is easy to understand and remember. Through the use of narrative structure and visual storytelling, design can create a compelling story that engages the audience and makes complex information more accessible.
Personalization capabilities
Personalization capabilities in IT and enterprise design can enhance the user experience by tailoring products or services to the individual needs and preferences of users. By using data and analytics, design can create personalized experiences that are more relevant and engaging.
Frequently Asked
Questions
How can UX design improve IT product adoption and user satisfaction within an enterprise?
A well-designed IT product with intuitive UX can significantly enhance user adoption and satisfaction. By focusing on user needs and providing a seamless experience, UX design can reduce training time, increase productivity, and decrease support costs.
What are the key challenges in designing for enterprise UX, and how can a UX design studio address them?
Enterprise UX challenges often include:
- Complex workflows: Designing for intricate processes and multiple user roles.
- Security concerns: Balancing usability with stringent security requirements.
- Legacy systems: Integrating new designs with existing infrastructure.
- Diverse user base: Catering to users with varying technical expertise and preferences. A UX design studio can address these challenges through in-depth user research, iterative design, and a deep understanding of enterprise IT environments.
How can UX design contribute to improving IT efficiency and reducing operational costs?
UX design can streamline processes, minimize errors, and optimize workflows, leading to improved efficiency and reduced operational costs. For example, intuitive interfaces can reduce the time spent on training and support, while efficient task flows can minimize manual errors.
How can a UX design studio help an enterprise IT team prioritize UX initiatives and measure their impact?
A UX design studio can assist in:
- Prioritizing UX initiatives: Identifying the most critical areas for improvement based on user needs and business goals.
- Measuring impact: Developing key performance indicators (KPIs) to track the success of UX initiatives, such as user satisfaction, adoption rates, and cost savings.